Our Return Policy

We are proud of the quality of our products and want to make sure you are completely satisfied. If not completely satisfied, return the unused portion (within one year of date of purchase) with a short explanation, and we will promptly refund your payment.

Once your return has been received, a credit or refund will be issued.

To send an item back, simply send it to:

Piping Rock Health Products, LLC
2120 Smithtown Ave
Ronkonkoma, NY 11779

We will not be responsible for shipping and handling on returned items. We recommend using UPS or insured mail for returns as we cannot be responsible for items that do not arrive at our warehouse.

If you have any questions about our return policy or about a specific return, email us at customerservice@pipingrock.com, or call our Customer Care department at 1-800-544-1925.